Welcome to WHEATIEB , where we prioritize delivering your pet products with care and efficiency. Our Shipping Options are designed to provide you with flexibility and transparency throughout the ordering process. Please review the following information to understand our shipping policies:
1. Shipping Locations:
- We currently offer shipping services to all USA States. During the checkout process, please ensure that you select the correct shipping destination to view accurate shipping options and costs.
2. Shipping Methods:
- We provide a range of shipping methods to accommodate your needs. Options may include standard, expedited, and express shipping. The availability of these methods may vary based on your location.
3. Estimated Delivery Times:
- The estimated delivery times for each shipping method will be displayed during the checkout process. Please note that these are approximate delivery times and may be subject to unforeseen circumstances such as weather delays or carrier-related issues.
4. Order Processing Time:
- Orders are typically processed 1-2 days from the date of purchase. Please allow additional time during peak seasons or promotional periods.
5. Tracking Information:
- Once your order has been shipped, you will receive a confirmation email containing tracking information. Use this information to monitor the status and expected delivery date of your order.
6. Shipping Costs:
- Shipping costs are calculated based on the weight of your order, the selected shipping method, and your location. You can view shipping costs during the checkout process before completing your purchase.
7. International Shipping:
- For international orders, please be aware of any customs duties, taxes, or import fees that may apply. These fees are the responsibility of the recipient and are not included in the product or shipping costs.
8. Order Status and Assistance:
- If you have questions about the status of your order or need assistance with shipping-related inquiries, our customer support team is here to help. Contact us at info@wheatieb.com.
9. Shipping Partners:
- We partner with reputable shipping carriers to ensure the safe and timely delivery of your pet products. Our partners may include FedEx, DHL, UPS.
10. Returns Due to Shipping Issues:
- If your order arrives damaged or if there are any shipping-related issues, please refer to our Return and Exchange Policy for guidance on how to address these concerns.
At WHEATIEB , we strive to make your shopping experience as seamless as possible. If you have any specific shipping preferences or requirements, feel free to contact our customer support team, and we’ll do our best to accommodate your needs.
Thank you for choosing WHEATIEB . We look forward to delivering quality products for your beloved pets straight to your doorstep!